Shipping

Receiving Your Order
When you receive your order, be sure it is correct and complete before using or washing the item(s). If the order is incorrect, please call 206-501-7093 or email info@whiteloftsilk.com.

Product Sizes
All product sizes are based on information provided by the manufacturer; sizes may vary slightly depending on conditions during manufacturing, production, material content, and washing.

Backorders, Product Delays, and Out of Stock Items
Backorders are a result of manufacturer delays in delivering products to White Loft. Some items may be temporarily out of stock for as long as 2 to 6 weeks due to color, style, size, manufacture delays, or other unforeseen circumstances. White Loft will notify customers if an item has been discontinued or is no longer available. If part of an order is backordered, White Loft will contact the customer to decide about partial shipments. White Loft can ship backordered item(s) at a later date at no additional cost to the customer.

Returns, Exchanges, Defects, Warranties
All returns and exchanges must be made within 30 days of receipt in original, resaleable condition. All items are guaranteed for one year from date of receipt by customer. Defective items will be issued a full credit if not replaced or exchanged. A full refund will be issued for defective items if replacement is not possible. White Loft and its manufacturers are not responsible for abuse, mistreatment, or damages due to negligent or improper care and washing.

Information
Please call 206-501-7093 or email info@whiteloftsilk.com if you have any questions. Thank you for your business!
Privacy Statement

Our web server does not automatically collect any information about our customers. White Loft does not sell, share, or distribute any customer information with any other organization.

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